Refund policy
At Nogal Beat USA, we want you to feel confident when shopping with us. If something isn’t right, we’re here to help.
Return Window
- We accept returns within 30 calendar days of the delivery date.
Eligibility for Returns
To be eligible for a return, items must meet the following conditions:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase (order confirmation or receipt)
How to Start a Return
To request a return, please contact us at: info@nogalbeatusa.com
- Our customer support team will respond within 1–2 business days with detailed return instructions and the authorized return address.
- Returns sent without prior authorization may not be accepted.
Refund Processing
Once we receive and inspect the returned item:
- Refunds are issued to the original payment method.
- Processing time is 5–10 business days after inspection approval.
- Please note that original shipping costs are non-refundable unless the return is due to an error on our part.
Non-Returnable Items
Certain items may be non-returnable due to hygiene or safety reasons.
These items are clearly identified as non-returnable on the product page before purchase.
Contact Information
- For any questions regarding returns or refunds, please contact us at:
info@nogalbeatusa.com
